All Categories
Featured
Table of Contents
Our solutions can be personalized to match high-volume, high-complexity business function demands and we can also create bespoke services. We're prepared to address your phone FREE for 7 days.
Yes. This is referred to as "call overflow". A great deal of firms need their call to be addressed only when they are unable to take the phone call themselves. If you step out of the office for an hour or your internal assistant goes to lunch, is on leave or is busy on another call and you have several phone calls coming in at the one time.
In such circumstances our assistants will certainly after that respond to the phone as if we remained in your workplace. You're constantly in control and can loosen up understanding you will certainly never miss out on an additional important phone call once again!.
I have actually functioned with OfficeHQ for numerous years over numerous various services. After having problems previously with an additional company (who were missing phone calls primary sin), it's been so excellent to be able to count on timely, specialist telephone call answering. Dependability is 100%. I have actually been using OfficeHQ for over 2 years.
My medical practice has actually grown extremely quickly and lately they have actually been able to step in and conserve the day when various other team were unwell with Covid. For the level of solution they offer, they can never ever be the most affordable around. Their customer support is impressive and they plainly satisfaction themselves on this.
Running a vibrant legislation technique, there are a whole lot of relocating parts I need to fret about. Many thanks to the unwavering professionalism and trust of OfficeHQ, function solutions isn't one of them. Over the 10 years I have actually been with OfficeHQ they have actually provided only the very best service I can expect.
The solution was very simple to set up and sets you back a fraction of what it would to hire a receptionist. We have actually been with OfficeHQ for a number of years now and could not be better with the service we obtain - virtual office receptionist. Function is taken care of politely and skillfully and we know our customers are in great hands
My consumers and potential clients have just ever before commented positively on the response; I do not believe anyone has actually understood it's not my very own reception. They are also great at stopping telemarketers. For the core function of answering phone calls properly, offering a great initial impression and properly taking messages, 5 star.
Phone is never left ringing or going in a queue. Is constantly addressed by team. We have actually been utilizing OfficeHQ for over eight years currently. The amount of time and money we have saved has actually been remarkable. Whenever I think of just how much it would certainly cost to work with a receptionist full-time, I know specifically how much ahead I am.
This suggests only appropriate telephone calls get across me, so I don't obtain disrupted when I'm appropriate in the middle of something! We have discovered utilizing OfficeHQ's remote assistant solution exceptionally helpful to our business. It has liberated our staff to reply to customers on our terms, minimising disturbances throughout the working day and enabling efficient and succinct communications.
I was worried concerning not being in control of our very own telephone calls, but I have been confirmed incorrect and the solution has surpassed my expectations. I would advise OfficeHQ to any person thinking about online solutions. Fantastic business and extremely respectful. They have made service life a lot easier to run.
Very suggest (microsoft teams virtual receptionist). We have utilized this solution for over 2 years I would extremely advise OfficeHQ to any individual! Specifically tradies and start ups. Consumers like it when their telephone calls are answered, and OfficeHQ has actually addressed each and every single one for us. OfficeHQ gives us the guarantee that no phone call will be unanswered, which is incredibly essential for a service-based company.
I have been utilizing OfficeHQ for 16 years. It is crucial that my clients can always have their telephone calls addressed quickly in an expert way which produces an excellent very first perception.
We had diverted our phones to them whilst overseas. We utilize this solution as a little business owner for when we are away or overseas - virtual receptionist pricing. They do an extraordinary work and I understand my clients are in the most effective hands with this service. We have actually been making use of OfficeHQ's digital phone answering solutions for the best part of a years and it's been a perfect way to make sure brand-new client enquiries are never ever missed, as well as effectively handling queries from jobseekers.
We never ever miss an organization possibility but do not have reception staffing concerns to take care of. It's a suitable remedy and has actually been very valuable for our company. I can not inform you just how wonderful it's been to work with OfficeHQ. I can now in fact take place getaway without stressing over addressing the phone.
The team has actually called to clear up and improve our procedures to guarantee the best feasible experience for our callers. OfficeHQ were constantly specialist and just best people on the other end of the line!
We needed an option where our call are always answered in a timely manner and OfficeHQ have been aiding us with these for over five years now. Very pleased with the service thus far. The even worse thing for a consumer is to call a company and there is no response or the phone calls goes to voicemail.
As companies we work so tough to advertise our solutions and we need to be there for the customer when they decide to reach out. Likewise we are often on the phone already with other consumers or busy with other job, so having the call answered by another person assists us juggle points.
This permits the team to prioritise their time so that when they are returning the telephone call they can commit their full focus to this specific client. We plan to linger with OfficeHQ, are happy for their solutions and would certainly advise. We use OfficeHQ for our little company, our after-hours calls obtain sent to their function group and it has actually been just a pleasure functioning with their reception team.
Budget friendly and excellent customer support. We've been making use of OfficeHQ for several years as our after-hours function solution and located that they have constantly been extremely professional and courteous to our clients. We constantly receive an e-mail with the message within mins of them taking the phone call. Very advise. OfficeHQ have actually addressed our ask for a few years, could not be better with their expertise and level of service.
Latest Posts
Which Is The Best Virtual Assistant Receptionist Provider
What Are The Advantages Of A Virtual Receptionist Service
Best Virtual Receptionists Dealer Near Me